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Tesla Service Manager H/F 
Luxembourg 
782148144

13.08.2024
What You’ll Do
  • Inspire and lead all individuals at your location, to create top talent and future leaders of the company.
  • Coach and mentor your team for successes, recognizing their strengths and growth areas to achieve individual and operational growth
  • Provide your team with the right tools to succeed, eliminate any roadblocks, and lead by example to show what good looks like, meeting and exceeding targets
  • Keen eye for customers, drive attention on customer experience to exceed their expectations through the service experience.
  • Understand and own every aspect of service center metrics, driving continuous improvements and partnering with support teams to drive performance when necessary.
  • Financial accountability of the service center, ensuring the location is healthy and in line with set expectations.
  • Location responsible, ensuring the place of work is well organized for individuals and business needs, partnering with facilities to drive improvements.
  • Support in the development of future solutions – ideate, share and develop future proof solutions to improve service
What You’ll Bring
  • A strong people leader, with proven background managing teams in a service-focused technical environment. You engage, energize, and promote an inclusive team environment.
  • Knowledgeable – you have the ability and drive to quickly develop a good understanding of set processes and workflows. Automotive industry experience is a bonus.
  • Operational and strategic in your leadership, while always remaining hands-on.
  • Experienced within change management, with the proven ability to lead and engage people through and beyond change
  • Ability to communicate effectively and respectfully. Fluent in English & French. Any other language such as German or Dutch is a plus.
  • Required to hold a valid Driver’s license
  • Eligible: to work in Luxembourg
  • The position involves travel within the country