Bachelor's degree in Science, Technology, Engineering, Math, or equivalent practical experience.
4 years of experience coding in a general purpose coding language or in system design, and troubleshooting and advocating for customers' needs, and triaging technical issues.
4 years of experience with two or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP.
Ability to communicate in English fluently as this is a customer-facing role that requires interactions in English with local stakeholders.
Preferred qualifications:
Certification in CCNP, CCIE, CKA, RHCE.
Experience using techniques such as packet capture/packet analysis, artificial packet creation, load testing, and traffic path analysis to troubleshoot network latency, packet loss, and other performance issues at the packet level.
Experience with any of these cloud solutions: Open source software communities, Cloud networking solutions, distributed-computing technology, Hybrid/Multi Cloud connectivity, etc.
Knowledge of fundamental web technologies (e.g., HTTP, HTTPS).