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Key Responsibilities:
Manage our top and strategic accounts in partnership with Sales team and driving revenue growth
Lead and maintain training materials for the AM organization, build templates and be responsible for training new AMs who join their team in partnership with Sales Enablement
1st point of escalation for Account Managers on their team vs. immediate escalation to management
Assist managers and partner with Sales Enablement in developing and continually enhancing new products, improving processes, running projects or workflows to ensure effectiveness.
Relied upon as an SME for their Country, Market, or Agency Hold Co.
Partner with aligned Sales Manager and/or Sr. Sales Partners to understand client goals and objectives in order to deliver excellent customer service
Host weekly Pipeline & Pacing meetings with Sales Partners to align on upcoming launches and active campaign performance
Build Media Plans and contribute to RFP responses around campaign packaging, pricing, targeting, etc.
Host campaign kick-off meetings and partner with client on gathering campaign launch assets
Partner with cross-functional teams on the production of custom creative assets
Collaborate with Account Managers in other regions to share learnings and best practices
Work closely with Campaign Management and Ad Operations for flawless order implementation and technical troubleshooting
Responsible for overseeing the delivery performance of Ad Campaigns and partnering with clients on necessary campaign optimization tactics
Provide clients with necessary campaign performance including post-campaign wrap reports
Ability to navigate campaign escalations and contribute to long-term solutions to prevent similar issues in the future
Maintain an in-depth understanding of our ad products, sponsorship offerings, targeting capabilities and ad policies.
Build SME capabilities in specific areas and add depth where managers require full details on a topic
Contribute to monthly billing & invoicing process with clients and finance
Establish strong working relationships with client and agency partners, leaning into the sales strategy of the market or the book of business
We’re Looking for:
Fluency in French and English to a business level
5+ years of experience in Account Management and/or Sales Planning functions in the digital media industry, with a focus on video advertising
Experience working in Sales Operation systems (CRM, OMS, Ad Servers)
Knowledge of digital media sales and marketplaces including Direct IO, Programmatic Guaranteed and PMP advertising
Excellent verbal and written communication skills
Strong analytical and strategic thinking abilities with the ability to make data digestible for cross-functional stakeholders
Proven project management skills with ability to multitask and manage requests from various stakeholders.
Familiarity with Advertising Research and Verification vendors like Nielsen, ComScore, Moat, Integral Ad Science, DoubleVerify, Kantar, etc.
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