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EY Talent Operations Senior Analyst - Global Deliver Service 
Argentina, Autonomous City of Buenos Aires, Buenos Aires 
777367254

27.01.2025

EY Job Description

Job Title: Talent Operations Senior Analyst

Skill Level: Experienced

Rank: Supervising Associate (64)

Sub Function: Talent Services

Reports to: Talent Operations VTH Leader (Associate Director – 62)

Job Summary:

Applications Used: MS Excel, MS PowerPoint and Regional tools

Shift: Aligned to the shift timings/schedule of the Region


Essential Functions of the Job:

Responsibilities:

The Operations Senior Analyst will work closely with the Operations Consultant and assigned stakeholder Functions across Talent Enablement to support all operating processes.

Budget Management -

  • Support the Talent Functions in the preparing and submitting their annual, and mid-year budget proposals.

  • Monitor spending by preparing and/or reviewing monthly reports of actuals and report variances against approved budgets.

  • Produce reports, integrate, manipulate, analyse and clearly present data to provide insights effectively for assigned Talent Functions and their leadership.

  • Complete and review Employee and Employment changes and update headcount reports in conjunction with HR.

  • Manages and reviews organization hierarchy and setting up of org units and managing them.

  • Reconcile Talent and Finance reports on budgets and headcount to ensure accuracy of data.

  • Manage and maintain effective relationships with stakeholders aligned to allocated processes.

  • Build and maintain collaborative relationships with other business enablement contacts including but not limited to: Finance, Procurement, HR, to ensure any cross-functional initiatives are managed effectively.

  • Participate in strategic operational projects as part of broader Operations team, including continuously improving or automating the allocated operational processes.

  • Work closely with other colleagues across operations and service management to provide inputs related to knowledge, communications, performance measurement & score-carding, and service management.

Vendor Management -

  • Implement Vendor and Contractor Management, setting up SoW and contracts, renewals, invoicing, etc.

  • Supports in setting up of vendor profiles and purchase orders - Vendor onboarding, vendor change, contract management etc.

Measurement and Risk Management -

  • Review business cases and potentially implement centralized solution for Manage/Supports Independence Compliance - BRIDGE, PIA, InfoSec, compliance of local policies and processes.

  • Creates, monitors and maintains compliance and other operational reports.

  • Works with stakeholders across Talent Enablement to provide business case, benefits tracking and performance measurement support for strategic topics within Talent.

  • Understands the economics of the Talent Team, engages with Finance to report on Indirect Costs of the Talent team as part of performance measurement.

  • Works with Talent data such as headcount, turnover, experience data to provide a holistic picture of the Talent team.


Knowledge and Skills Requirements:

  • Strong knowledge of Talent operating model and operations standards, processes and practices.

  • Knowledge of one or more operations processes (e.g., Financial Management, Vendor Management).

  • Expertise in MS Office (Word, Excel & PowerPoint) with intermediate to advanced skills in Excel.

  • Strong attention to detail and data administration and analytics skills, with a focus on working with large quantities of data from various sources.

  • Proven analytical skills, with a methodical, problem-solving mind-set.

  • Ability to participate effectively in virtual teams and networks across diverse and dispersed geographies.

  • Ability to respond well to deadlines and work outside of normal hours when required and comfortable working on a number of activities concurrently.

  • Proactive consulting skills that drive business impact; able to interpret process / service delivery and adoption requirements and, where prioritized, co-create the most relevant & pragmatic approach.

  • Strong communication skills for sharing thought leadership across EY.

  • Strong organizational skills and attention to detail - the ability to operate within time frames.

  • Strong research skills to track and interpret trending directions and external market perspectives.

  • Ability to cope with ambiguity; to drive change and performance outcomes in a complex and agile environment.

  • A self-starter who can be successful operating in a virtual team environment, working with limited supervision.

  • Background knowledge to EY People systems highly advantageous.

Other Requirements:

  • Due to global nature of the role; travel and willingness to work alternative hours will be required.

  • Due to global nature of the role; English language skills - excellent written and verbal communication will be required.

Job Requirements:

Education:

  • Educated to Bachelor’s degree level.

  • Higher professional or master’s qualification is preferred, not required.

Certification Requirements:

  • Higher professional or master’s qualification in a related discipline is preferred, not required.

  • Active membership in related professional bodies or industry groups is preferred, not required.

Experience:

  • Minimum of 8 years of progressive experience.

  • Demonstrable experience working with different stakeholders with competing needs.

  • Demonstrable experience in a closely related Talent or operations role.

  • Comfort and/or experience working in global dispersed teams to deliver services, processes and standards.

  • Demonstrable experience of working in fast-paced, ambiguous, stressful environments to deliver required results.

  • Demonstrable experience of anticipating issues and challenges and proactively working to navigate challenges.

This job description is intended as a guide to reflect the principal functions of the job. However, it is not an all-inclusive listing of the required job functions and functions may vary depending on the particular geographic location of the job and/or the manager. Further, the job description is subject to change at the discretion of management.