Amazon Manager Risk Selection Validation - SxVx 

India, Telangana, Hyderabad 

777123831

Core Responsibilities:
· Responsible for meeting operational and business goals through leading a team and capacity planning through forecasting
· Troubleshoot and drive resolutions to ensure reliable, operationally effective processes and reduce discrepancies· Drive appropriate data oriented analysis and adoption of technology solutions to achieve operational and business goals
· Manage stakeholder communication across multiple lines of business on operational milestones, process changes and escalations
· Ensure high quality bar for interviewing and hiring employees at all levels of the organization
· Execute specific people programs on coaching and development and team engagementKey job responsibilities
· People Management (leadership, stakeholder management, team management, floor control and retention)
· Formulate, implement, track career path & individual development of each member in the team
· Metrics management through regular reviews and delivering specific metric goals against targets
· Mentor and guide Associates, Sr. Associates and SMEs to manage quality, improve process efficiency, conceptualize, design and deliver trainings to the team
· Manage the team and ensure high service delivery and execution

BASIC QUALIFICATIONS
- 2+ years of team management/program/project management experience
- Knowledge of SQL, MS Excel for driving decisions with data
- Experience leading process improvements/automations

PREFERRED QUALIFICATIONS
- Knowledge of databases (querying and analyzing) such as ETL Manager and working with large data sets
- Knowledge of Lean, Kaizen, Six Sigma concepts
- Experience in managing critical operational processes, with SLA responsibility