Amazon Support Engineer III 

India, Tamil Nadu 

775250225

We are looking for engineers who can use scripting and programming skills to troubleshoot and resolve issues across our array of products. You will own production system software deployments and ongoing software upgrades for our frontend and backend services. Support engineers troubleshoot, debug, evaluate and resolve computer-identified alarms, perform software deployments and migrations, host management and automate routine operational tasks. The position requires a combination of troubleshooting, technical and communication skills and includes a mix of on call and operational tasks and may involve small-project software development work. Support Engineers also develop tools and automation to achieve human free operations. They use the right tool for the job, and modify software in a way that leverages the overall system architecture. If you have a Application Support background, are interested in aggressive business growth and have passion to develop tools at large scale, this is the opportunity for you.

- 2+ years of software development, or 2+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages

- Knowledge of web services, distributed systems, and web application development
- Experience troubleshooting & maintaining hardware & software RAID
- Experience with REST web services, XML, JSON