As a Product Manager on the Microsoft Security Customer Experience Engineering (CXE) team, you will be responsible for the following:
- Act as the advocate and interface between customers, partners, and the Microsoft Security product and engineering teams for Microsoft’s Security AI product and the Microsoft 365 Defender product suite, Sentinel, Intune, and Entra to ensure customer and partner issues are properly addressed, drive critical feedback and insights, and gather customer requirements to improve the product, value to customers, and product adoption.
- Support customers, partners, and engagement teams as the Security AI product evolves.
- Serve as a point of contact in Microsoft Security Engineering for assigned customers and partners.
- Work towards becoming a subject matter expert on the Microsoft Security AI strategy and supporting product technologies (Microsoft 365 Defender, Sentinel, Entra, Purview, and Intune) to effectively guide customers and partners.
- Work directly with customers at all levels of their security organization from analyst to CISO to support investigation and response.
- Deliver partner and customer readiness sessions online and/or in person.
- Embody Microsoft’s culture and values.