KLA GSS BBP Product Installation Relocation Engineer 

South Korea, Hwaseong-si 

77472456

RESPONSIBILITIES:

• Relocation of newly purchased products.
• Hold Pre-Installation Meeting with the Customer to scope customer unique requirements. Create Plans of Action tomeasure/confirm/satisfyunique needs. Execute Plans of Action and validate deliverables with customer
• Install Tool to meet KLA Specs, through conformance testing according to procedures
• Troubleshoot complex system issues in a timely manner - using abstract thought, data analysis, 7-step problem solving methodology and other available tools - to repair/correct those issues and achieve compliance to KLA specs and other customerrequirements
• Manage project escalations across customer, region, and various factory resources to meet committed customer milestones
• After conformance testing, meet with customer to facilitate Warranty Signoff through management of regional handoff, documentation of outstanding Warranty deliverables, and communication with customer/division
• Achieve Cycle time/Cost targets through management of contributing factors (parts usage, cross-charges, escalation support, etc)
• Manage Customer Satisfaction through Pre-Activity Meeting, Routine Update Meeting, Escalation Meetings, Post-Activity Meeting, and Warranty Meeting
• PerformInstall/Customer-focusedApplications testing to approve Operational Quality of tool
• Document Installation Non-conformances through a remote database managementsystem
• Communicate Relocation status through daily pass down and web-based reporting systems
• Provide Training inoperation/maintenanceof tool to Relocation Engineers, Region Engineers, and Customers.

Minimum Qualifications

• BSEE or equivalent relevant experience.
• 3 + years Industry Related experience
• English Language + Local Language (for non-US positions) Fluency (reading and writing) + Japanese (Nice to Have)
• Previous experience on KLA equipment preferred.
• Previous Travel Experience with ability to secure appropriate travel documentation
• Microsoft Office Proficiency