Key Responsibilities:
Curriculum Management:Oversee and support the deployment, planning, and delivery of curricula.
Learning Operations:Manage various learning operations functions, including administration, vendor management, and client experience management.
Reporting and Analysis:Compile and analyze data from learning programs to generate insightful reports and recommendations for continuous improvement.
Communication:Craft clear and compelling communications to promote learning initiatives or other purposes as needed.
Continuously develop self and maintain knowledge of relevant areas of work.
Skills:
- Strong program and project management and prioritization skills, able to coordinate multiple projects/initiatives simultaneously and meet demanding timeframes.
- Exceptional written and verbal communication skills and ability to work effectively with multiple groups across learning and the business.
- Proven ability to collaborate with geographically dispersed team members, indirect team members, client serving personnel at higher staff levels and support staff.
- Strong attention to detail.
- Ability to work effectively in a team environment and contribute to a positive team culture.
- Strong analytical skills to assess the effectiveness of learning programs and make data-driven decisions.
- Self-starter with a proactive approach to problem-solving and continuous improvement.
Qualifications:
- 5+ years in similar role
- Experience working with an LMS, preferably SuccessFactors
- Proficient in advanced capabilities in Excel and PowerPoint (use of pivot tables and v-lookup, present information in a compelling way using PPT)
- Proficient in MS Teams, Office 360, Miro, and SharePoint
- Education in Human Resources, Business Administration, Adult Learning is considered an asset
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