Netflix Operations Specialist Launch 

Philippines, Manila 

773729959

The Role

This role is primarily tactical and does not have any direct reports.

Key Responsibilities:

• Conduct thorough audits of title setups to ensure launches are seamless

• Regularly update dashboards/task management queues to ensure that audit tasks are flowing seamlessly and on-time

• Be operational masters ensuring tasks are completed with established SLAs while maintaining high quality standards

• Become well-versed in the Netflix tooling ecosystem in order to flag issues to be actioned on by others

• Create, maintain and contribute to workflow documentation (e.g. specs, training documentation, tooling guides) for broader use

• Action on high volume of ad-hoc, complex or high-context tasks in a timely manner

• Develop operational and technical expertise as it relates to title launches

Required Experience/Skills:

• 5+ years in asset and/or project coordination

• Ability to thrive in a fast-paced environment

• Experience in fast-paced operational setup where SLA adherence is critical

• Excellent project management skills and the ability to keep multiple priorities moving at the same time

• Strong attention to detail and ability to quickly adapt to in-flight project changes and XFN stakeholder requests

• Adept in project tracking and task management systems such as Airtable and Monday.com

• Adept in effectively prioritizing high volume of concurrent tasks with expedited timelines

• Ability to grasp technical workflows quickly

• Adaptability to switch across different work streams or projects, depending on business needs

• Experience in working on global teams with diverse backgrounds and perspectives

• Clear, concise, and flexible communicator

• Japanese/Korean language skills are a plus, but not required