Citi Group Project Tech Lead - Scrum Master 

Canada, Ontario 

772197341

Responsibilities:

• Uses team management, coaching, and mentoring skills to help team transition from the traditional waterfall model to an agile approach
• Coach dev managers in agile practices to ensure adoption of best practices from the top down
• Communicate and implement agile principles, scrum practices, and overall operating model across the organization.
• Champion the use of metrics and other objective measures by teams.
• Undertake daily follow-ups with team members to ensure projects are on track and goals are being met.
• Maintain objectivity regarding issues and how to troubleshoot them by applying agile principles.
• Hold stand-up meetings with cross-functional teams to review project status.
• Support teams in determining resource allocations to maintain agile practices and ensure smooth project delivery.
• Facilitate learning and development among employees through individual and team coaching.
• Mentor teams on Agile approach to estimation, planning, and story mapping.
• Facilitating superior performance at the team level.
• Take care of delivery hurdles.
• Supervising multiple teams like Scrum of Scrums, Big Room Planning, and Retrospectives.
• Build Agile maturity.
• Coach and guide other Scrum Masters.
• Build self-organizing teams of Agile teams.
• Enhance predictability of solution delivery.
• Interacting with stakeholders for generating business value.
• Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project goals and requirements are met.
• Communicates with end-users to provide timely and accurate information and status updates.
• Applies in-depth understanding of concepts and procedures within own area and basic knowledge of other areas to resolve issues that have impact beyond own area.
• Demonstrates a comprehensive understanding of how areas of IT project leadership collectively integrate to contribute to achieving business goals.
• Provides evaluative judgment based on analysis of information in complicated and unique situations.
• Directly impacts the IT project leadership area through responsibility for delivery of end results.
• Ensures essential procedures are followed and contributes to defining standards.
• Persuades and influences others through communication and diplomacy skills; may negotiate with external parties.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• Minimum 8+ years of combined business or technology experience within an Agile environment.
• Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
• Good knowledge of other Agile frameworks
• At least one of the following certifications: ICP-ACC, PSPO 2 or A-CSPO, PSM 2 or A-CSM, Safe, Scrum@Scale, or any relevant certification would be added advantage.
• Excellent written and verbal communication and servant leadership skills
• Team player who understands people's concerns.

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

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