JPMorgan Infrastructure Engineer III 

United States, Texas, Houston 

769201794

• Applies technical knowledge and problem-solving methodologies to projects of moderate scope, with a focus on improving the data and systems running at scale, and ensures end to end monitoring of applications
• Resolves most nuances and determines appropriate escalation path
• Collaborate with IT, development, and operations teams to integrate monitoring tools with existing systems and processes.
• Analyze performance data and provide insights and recommendations to improve application performance and user experience.
• Conduct training sessions and workshops to educate team members on the effective use of monitoring and observability tools and features.
• Develop and maintain best practices, guidelines, and documentation.
• Executes conventional approaches to build or break down technical problems
• Drives the daily activities supporting the standard capacity process applications
• Partners with application and infrastructure teams to identify potential capacity risks and govern remediation statuses
• Considers upstream/downstream data and systems or technical implications
• Be accountable for making significant decisions for a project consisting of multiple technologies and applications

Required qualifications, capabilities, and skills

• Formal training or certification on infrastructure engineering* concepts and 3+ years applied experience
• Expertise with Dynatrace or similar observability tools, for comprehensive application monitoring
• Experience with instrumentation, monitoring, alerting and responding - relative to performance and availability of application, using tools such as AppDynamics, Splunk, etc.
• Strong knowledge of one or more infrastructure disciplines such as hardware, networking terminology, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, and performance assessments
• Demonstrated knowledge of automation and Configuration tools such as Ansible, Puppet, or Chef
• Strong knowledge of one or more scripting languages (e.g., Scripting, Python, etc.)
• Experience with multiple cloud technologies with the ability to operate in and migrate across public and private clouds
• Drives to develop infrastructure engineering knowledge of additional domains, data fluency, and automation knowledge
• May require occasional on-call to support production environment