Citi Group Engineer Sr Analyst - C12 MUMBAI 

Malaysia, Penang, George Town 

768829034

The Engineer Sr Analyst is an intermediate level position responsible for a variety of operations activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. Support of the existing application performance monitoring estate or future tracing infrastructure is the key function of this job role.Responsibilities:

• Support the current APM estate, primarily but not limited to AppDynamics product components.
• Roll out enhancements to the APM estate as identified by the operations and engineering teams.
• Exhibit strong initiative and self-starting skills to advance Jiras, raise vendor support cases, and carry incidents or cases to completion.
• Contribute to the budgetary requirement definition for assigned product area, develop functional specifications, and create project plans and software release schedules
• Partner with business and development teams to identify engineering requirements and assist in defining application and system requirements and processes and maintain engineering relationships with the end user/client
• Ensure requirements/tasks from technology departments and/or end users are communicated to stakeholders
• Provide solutions and processes in accordance with audit initiatives and requirements and consult with Business Information Security officers (BISOs) and TISOs
• Exhibit in-depth understanding of engineering concepts and principles
• Assist with training activities and mentor junior team members
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience in an Engineering role
• Experience working in Financial Services or a large complex and/or global environment
• Project Management experience
• Consistently demonstrates clear and concise written and verbal communication
• Ability to work directly with APM stakeholders such as in requirements definition or in triage/support cases
• Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
• Demonstrated analytic/diagnostic skills
• Ability to work in a matrix environment and partner with virtual teams
• Ability to work independently, prioritize, and take ownership of various parts of a project or initiative
• Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
• Proven track record of operational process change and improvement

Education:

• Bachelor’s degree/University degree or equivalent experience

Time Type:

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