Knowledge, skills and experience requirements:
- Experience in quality, risk management and compliance processes (data protection monitoring, and compliance processes preferred).
- Familiarity and experience with the application of data protection laws.
- Performing and managing the front-line data protection compliance work, such as: data subject requests, potential data incidents, requests to access data, privacy impact assessments and compliance ‘health-checks’.
- Contributing and leading on the development and deployment of monitoring and compliance processes.
- Ability to provide clear and practical advice and support with a high degree of professionalism.
- Acts as a liaison between the client teams, other members of the RMS team, and various functional areas within the firm.
- Formulates answers to client questions.
- Manages tasks and activities in a timely manner and is responsible for specific outcomes.
- Uses analytical and project management methodology and tools.
- Learns about the firm structure, business strategies, service lines, and people of the firm.
- Builds a network of people within RMS and across the firm.
- Plans and organizes own work and keeps others informed of status and activities.
- Individual is expected to apply judgment to initial consultations and / or submission review and rapidly develop understanding of key requirements of firm and regulator’s RMS rules and policies.
- Individual will reference existing policies; however, due to frequency of unique situations will need to research issues and, through situation specific inquiries, propose solutions to issues.
- Provide feedback required to continuously improve processes.
- Highest standard of ethics, integrity, and values.
- Highly motivated with ability to perform well under pressure; with proven ability to successfully complete multiple tasks in a fast-paced environment.
- Proven ability to establish and maintain a high degree of confidentiality, respect, trust and credibility at all levels.
- Strong team player and proven ability to work with others.
- Ability to work in a global mind-set, maintaining connect with various onshore risk teams.
- Good analytical skills with a logical mind-set.
- Team management skills.
Qualifications, certifications and education requirements:
- MBA from a reputed institute or a post-graduate degree.
- 8+ years of prior experience in quality, risk management and compliance processes, with strong data protection knowledge (data protection monitoring, and compliance processes preferred).
- Candidates with exposure to handling international customers / client interaction would be preferred.
- Excellent analytical, interpersonal, and communication (both verbal and written) skills in English.
- Proficient with MS Office (specifically Word, Excel & PowerPoint) and Power BI.
- Proficient in team management - experience in handling team issues and providing appropriate solutions to maintain high team morale.
- Good research skills and knowledge of databases.
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