Microsoft Digital Stores Commercial Lead 

Taiwan, Taoyuan City 

767641691

you have strong verbal and written communications skills.

Preferred Qualifications:

• Proven thought leadership and results-driven
• Experience in E-Commerce preferred
• Self-motivated, action-oriented with a sense of strong follow-through
• Strong analytical skills and a proven track record of taking ownership and leading data-driven analyses and decision making to support and grow a business
• A track record of exceptional partnering across a wide-array of internal business groups, Global stakeholders across different geos and organizational boundaries
• Ability to partner with multiple teams in and outside of Microsoft to lead the sales through unassisted and assisted motions.
• The ability to drive complex projects, deal with ambiguity and be comfortable interacting with senior leaders and virtual teams, both internally and externally is essential in this role.
• An entrepreneurial spirit that is passionate about building businesses within a fast-paced environment, while changing the way customers perceive our brand and our products
• A character that exemplifies Microsoft values including integrity, honesty, openness, personal excellence, constructive self-criticism, continual self-improvement, and mutual respect
• MBA preferred, but not required.
• Superior verbal, written, and presentation skills in both English and Japanese

In your role as Digital Store Japan Commercial Lead, you will focus on the following areas:

• Manage the business performance for your area of responsibility and present this in regular meetings on Japan and Asia and Corporate level.
• Develop annual strategic growth plans and drive their execution to achieve revenue, profit and market share goals for Microsoft Store products (Hardware & Services).
• Drive projects with the involvement of stakeholders from different functions and geos to improve processes with an impact on SLA and customer experience.
• Partner with site merchandising team to ensure a smooth launch of new products and services on our store front.
• Partner with SMB team and customer support team to capture the opportunity through assisted.
• Perform in-depth analysis and turn them into strategic insights, present these in convincing figures and turn them into action
• Seek out ways to automate and simplify manual processes in order to improve productivity.

In this highly visible role, you will partner with executive leadership and stakeholders in Japan and Asia and US to define the overall go to market strategy for SMB/Education/Public Sector audiences. Success in this role is dependent on deep value-add relationships with multiple internal stakeholders.