Microsoft Customer Success Account Manager – Professional Services 

Taiwan, Taoyuan City 

767185067

With over

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field ORinternship experience in customer success, solution delivery, practice management, customer-facing consulting, or portfolio management

• OR equivalent experience

Preferred Qualifications

• Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND strong customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience

• R equivalent experience

• Relevant work experience within customer industry

• Microsoft or competitor equivalent (e.g., AWS) certification in relevant technologies (e.g., Azure, 365)

• Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification

• : You will s

• andCustomer Strategy and Growth: You willl

• You will a

• : You will s

• You will initiate conversations with customers to connect customer objectives and the current Microsoft portfolio of work in the customer account. Adopts the organizational and customer success strategyand ensure you

• You willmeetconsumption milestonesas you track adoption and usage of Microsoft products and services, work with customers to identify areas where adoption could be improved and takes action to drive usagewhile you develop and leverage an

This role requires approximately 25–50% travel between the United Kingdom and Ireland.