Cisco Software & Services Sales Leader 

India, Maharashtra, Mumbai 

767176149

As a Services Specialist Premium for a set of named accounts, You will lead all aspects of the customer account with respect to Cisco Premium Services/Sophisticated Services and drive the execution of customer facing activities to conclusion in a quality, timely, and accurate manner. Handle service pricing and margins according to agreed upon terms and work with cross functional teams.

• You will plan and prioritize sales activities and customer/prospect contact towards achieving business objectives around Advanced Services
• You will collaborate with cross-functional teams to create and lead account plans using all relevant data.
• Identify customer business issues, challenges, care-abouts
• You will communicate, liaise, and negotiate internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships.

• Subject matter expert on Technology & cross-Architecture solutions/Services. Understand customers’ technology landscape (Applications/Infra/Architecture) well & are able to play an advisory role to account teams & customers.
• You Build Influential Relationships: Working with customers, channel partners, and account team members to meet business goals and objectives; using appropriate communication methods to influence others and establish relationships.
• You have Customer Focus: Supporting customers during the sales process; seeking and taking appropriate actions on customer requirements while balancing business needs; resolving difficult issues in a timely and professional manner; taking responsibility for customer satisfaction and loyalty.
• You negotiate: Optimally exploring interests and options to reach outcomes that gain the agreement and acceptance of all parties by using legitimate data, objective criteria to support ones proposal.
• You are a Critical Thinker: Identifying and understanding issues, problems, and opportunities; comparing data from different sources to address sales challenges and new opportunities; taking courses of action based on sound analysis and judgment.
• 14+ years of sales experience in IT products or services sales