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JPMorgan Agility Senior Associate 
United States, Texas, Plano 
766252910

04.01.2025

Job responsibilities:

  • Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
  • Facilitates scrum events including but not limited to; daily scrum, refinement, planning, review, and retrospective.
  • Assists teams in resolving impediments regardless of where they are in the organization
  • Builds productive relationships amongst the team and follows through on commitments to gain trust and respect
  • Leads and coaches the benefits of working in an agile manner, including agile practices, events and techniques to all employees within span of influence
  • Coaches the Product owner to ensure the team is aligned with the Product vision, Product Backlog, Sprint goals, and other necessary information to produce the desired outcomes
  • Embraces the concept of continuous learning in own journey and shared accountability with the team on delivery and continuous improvements
  • Enables and ensures clear communication to help the Development team to meet its goal
  • Helps team to celebrate smart failure and learn new ways to improve
  • Works with other Scrum Masters (via. Community of Practices) to increase the effectiveness of agile ways of working in the organization

Required qualifications, capabilities, and skills:

  • 2+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
  • Working knowledge of collaboration tools such as JIRA, Confluence, Share Point
  • Estimation and Planning skills to ensure the team has a healthy backlog
  • Possess knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
  • Display knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
  • Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
  • Familiarity with customer-centered techniques including user research, UX and UI trends, design thinking, lean startup, customer journey and user story mapping.

Preferred qualifications, capabilities, and skills:

  • Formal training on Agile coaching, such as recognized coaching certifications
  • Possess the business acumen required to ensure that goals, scope, and product domain knowledge is shared and understood by everyone on the team as well as possible
  • Familiarity with end to end product concepts including brand management, marketing, prospecting, account opening, enrollment, fulfillment, and servicing.
  • Familiarity with end to end product development concepts including risk, audit, controls, and legal and compliance