Job responsibilities:
- Lead and coach teams to adopt and implement agile methodologies, and promote open communication and engagement among team members ensuring continuous improvement and alignment with organizational goals
- Facilitates scrum events including but not limited to; daily scrum, refinement, planning, review, and retrospective.
- Assists teams in resolving impediments regardless of where they are in the organization
- Builds productive relationships amongst the team and follows through on commitments to gain trust and respect
- Leads and coaches the benefits of working in an agile manner, including agile practices, events and techniques to all employees within span of influence
- Coaches the Product owner to ensure the team is aligned with the Product vision, Product Backlog, Sprint goals, and other necessary information to produce the desired outcomes
- Embraces the concept of continuous learning in own journey and shared accountability with the team on delivery and continuous improvements
- Enables and ensures clear communication to help the Development team to meet its goal
- Helps team to celebrate smart failure and learn new ways to improve
- Works with other Scrum Masters (via. Community of Practices) to increase the effectiveness of agile ways of working in the organization
Required qualifications, capabilities, and skills:
- 2+ years of experience or equivalent expertise in a relevant domain, with a focus on coaching teams and individuals on agile methodologies and project management
- Working knowledge of collaboration tools such as JIRA, Confluence, Share Point
- Estimation and Planning skills to ensure the team has a healthy backlog
- Possess knowledge of multiple product development lifecycle stages, methodologies, and best practices, enabling effective guidance and support for teams
- Display knowledge of agile delivery and multiple agile approaches, including Scrum, Kanban, Extreme Programming (XP), and scaling frameworks, monitoring agility metrics; with the ability to guide teams through complex projects, emphasizing iterative progress and adaptability
- Possess excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at various levels within the organization, effectively guiding group discussions and decision-making processes within the domain context
- Familiarity with customer-centered techniques including user research, UX and UI trends, design thinking, lean startup, customer journey and user story mapping.
Preferred qualifications, capabilities, and skills:
- Formal training on Agile coaching, such as recognized coaching certifications
- Possess the business acumen required to ensure that goals, scope, and product domain knowledge is shared and understood by everyone on the team as well as possible
- Familiarity with end to end product concepts including brand management, marketing, prospecting, account opening, enrollment, fulfillment, and servicing.
- Familiarity with end to end product development concepts including risk, audit, controls, and legal and compliance