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JPMorgan Cash Asset Management – Operations Lead Vice President Philippines, Quezon City 765229297
26.06.2024
Job responsibilities:
- Lead the Operations Teams in offshore locations to meet expectations of all CAM service beneficiaries, in particular for client experience, risk and controls, resiliency, process improvements and standardization of service offering
- Identify, monitor and manage through metrics that matter
- Provide accurate , appropriate and timely progress reporting, highlighting risks and issues
- Allocate and prioritize resources to ensure all services are equipped to meet the standards expected from our internal clients
- Set a diverse, inclusive, positive and sustainable culture
- Identify, assess, manage and report the performance of operational individuals
- Meet all financial objectives
- Visualize data to drive decision making, prioritization and continuous improvement
- Build strong relationships with key partners (Settlement Operations, Finance Controllers, Product Controllers, Cash Asset Class Controllers)
- Participate in location initiatives with team members and global managers, looking for ways to continually simplify, improve, and add value to existing business processes and working practices
- Ensure involvement and ownership of key global strategic initiatives
Required Qualifications, Capabilities and Skills:
- Exemplifies the highest standards of ethics and integrity with strong work ethic.
- Leadership, development and performance management of a team, as part of a broader global organization, in Investment Banking Operations; solid experience managing multiple teams across multiple locations, with senior leaders as direct reports
- Able to balance Operations Management and Process Improvement; Takes responsibility and ownership for issues and follows through to resolution with timely and relevant communications
- Promotes an inclusive work environment, respects individuals at every level and leverages an agile and flexible style
- Excellent prioritization, planning, organizational and time management skills, with the ability to handle multiple priorities and to act with own initiative
- Strong interpersonal skills, confident in both verbal and written communication at all levels, Influencing action and change
- Demonstrated communication and diplomacy skills to work cross-organizationally at all levels to influence others, drive results/change and implement projects/processes
- Analytical mindset with ability to perform meaningful analysis, understand and explain underlying drivers (i.e., tell the story behind the numbers)
- Strong data centric and problem-solving mindset
- Change management - challenge the status quo and be disciplined in implementing project plans
- Desire to receive feedback and continuously improve, demonstrating a growth mindset
Preferred Qualifications, Capabilities and Skills:
- Experience in Collateral, Derivatives, Cash Management, Treasury, Finance or Accounting; with background handling global teams in different global locations
- Experience of Business Intelligence capability such as Tableau/Alteryx/Qlikview etc.
- Able to work comfortably and confidently under pressure and deadlines
- Data Management – able to effectively apply best practices in data management without compromising speed and quality
- Data Analysis – skills to source, analyze and visualize large data sets that leads to usable outcomes
- Project Management - execution focused and risk aware, a problem solver who can articulate clear and workable solutions
- Builds/promotes a client/customer centered organization; Experience of Industrialization of new processes
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