NetApp Business Insights Analyst Customer Success Renewal Excellence 

United States, Oregon 

764876818

As a Business Insights Analyst, you will provide the analysis, insights, and recommendations that drive growth opportunities, performance, and efficiency in our organization. You will develop a deep understanding of our organization's objectives, challenges, and opportunities, and act as a trusted advisor to business leaders and individual contributors. Your insights and recommendations will be crucial in monitoring, inspecting, measuring, and improving business performance.

• Strong analytical skills with the ability to collect, organize, analyze, summarize, and present data with keen attention to detail and accuracy.
• Excellent written, verbal, and visual communication skills.
• Highly organized, timely, and works with a sense of ownership.
• Ability to carefully document requests and requirements.
• Approaches investigation with an open mind, receptive to new information.
• Proactive problem-solving, process improvement, and growth mindset.
• Collaborative attitude towards team initiatives.

Desired Experience:

• Previous experience at or with NetApp, especially in Renewals or Customer Success.
• Experience working in a customer success or renewals sales organization.
• Familiarity with common business applications for Customer Relationship Management, forecasting, ordering, etc.
• Experience using or developing in dashboarding utilities such as PowerBI or Tableau.

A minimum of 5 years of applicable relevant experience is desired