KLA Customer Service Engineer 

Taiwan, Tainan 

763506662

1.Evaluates, analyzes, diagnoses and troubleshoots technical equipment problems via telephone or at customer site. Ensures equipment enhances customer production.3.Assures operational quality of system equipment. Coordinates actions with customers to minimize down time.
4.Prepares fields service reports on customer support activity and provide documentation to other supporting functions supporting functions on re-occurring problems.
5.Assists other field service engineers as appropriate.
6.Travels by car or commercial transportation to customer facility.

Minimum Qualifications

1.Fluency in both Mandarin and English

2.Strong computer skills with Windows base application, Excel / power point, and network function / database related.

3. BS/MS major in Mechanical, Electrical/ Electro-optical, Controlling Engineering, or other Computer-science related fields.

4. Good attitude on learning new technology and willing to take challenge.

5. Exp. or knowledge of semiconductor manufacturing process is preferred

6. Must be a strong team player, supporting & analytical skill and good working habits

7. People-oriented, strong customer service focus and able to work under pressure

8. Must be willing to work in semiconductor clean room environment