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Position Description:
The Enterprise Sales Development Specialist is responsible for supporting the Marketing and Sales departments through lead generation, targeting the Enterprise market. This includes qualification of all inbound and outbound leads via the phone, web, email, corporate events and direct mail campaigns. The Sales Development Specialist is also responsible for event support and proactive lead generation. This role will report to Sales Development Director.
Responsibilities:
• Proactively call into accounts on targeted lists by utilizing and maintaining corporate database. Qualify inbound and outbound leads.
• Participate in the first 1-2 months of the sales cycle by building relationships with key decision makers at targeted accounts, identifying their project needs and business issues and conducting individual needs analysis.
• Overcome objections and effectively communicate SAP Concur’s value propositions to key decision makers regarding appropriate SAP Concur product offerings.
• Build a business case based on information obtained from targeted accounts to support the value proposition of SAP Concur products.
• Transfer qualified leads to appropriate Account Executive for meeting and formal sales presentation.
• Maintain strong relationship with sales team through clear communication and follow-up.
• Maintain up to date and extensive knowledge on all SAP Concur product offerings through participation in product demonstrations, meetings and marketing materials.
• Stay current on industry trends and maintain extensive knowledge of competitor’s product offerings.
• Achieve monthly lead generation goals set by sales and marketing management.
• Actively participate in the innovation of new techniques and strategies for securing new accounts.
• Participate on projects teams as needed to support Sales and Marketing initiatives.
• Able to work independently and take initiative.
• Be aware of, and comply with, all corporate policies.
Position Requirements:
• BA or equivalent in Marketing & Business.
• 1-2 years experience with inbound and outbound telesales, or market development activities.
• Ability to pass a background check.
Job Specific Specialized Knowledge & Skills:
• Must be enthusiastic, outgoing, and have high energy.
• Must be motivated by cold calling, asking probing questions and gathering information.
• Must be a team player with strong initiative, excellent PC skills and ability to quickly build extensive knowledge of SAP Concur’s product offerings and that of competitors.
• Critical Performance Competencies:
• Must be able to process information gathered quickly and effectively to overcome objections.
• Excellent verbal communication skills.
• Able to work aggressively to meet customer and marketing/sales driven deadlines.
Value Competencies:
• Displays passion for & responsibility to the customer
• Displays leadership through innovation in everything you do
• Displays a passion for what you do and a drive to improve
• Displays a relentless commitment to win
• Displays personal & corporate integrity
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