Citi Group Officer- Java Full Stack Developer-C11-Hybrid-Pune 

India, Maharashtra, Pune 

761726700

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• We empower our employees to manage their financial well-being and help them plan for the future.

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

In this role, you’re expected to:

• Identify, analyze, and execute automation opportunities within KYC operations using VBA, Power Query, and other relevant tools to streamline processes and improve data quality.

• Develop, maintain, and optimize dashboards, trackers, and reports to support operational decision-making and regulatory compliance.

• Collaborate with KYC subject matter experts, operations teams, and compliance partners to map current processes, identify pain points, and design improved workflows.

• Prepare and deliver business presentations, process documentation, and project updates to senior leadership, ensuring clarity and actionable insights.

• Support the implementation of Lean, Six Sigma, and other process excellence methodologies to drive continuous improvement and operational excellence.

• Monitor process performance metrics (KPIs), analyze trends, and recommend corrective actions to ensure compliance with internal and external standards.

• Act as a subject matter expert for automation and process optimization within the KYC EMEA team, providing guidance and training as needed.

• Ensure all automation and process changes adhere to Citi’s risk management, compliance, and data governance frameworks.

• Maintain up-to-date documentation of processes, workflows, and automation logic for audit and knowledge transfer purposes.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s/University degree or equivalent experience in a relevant.

• 5-8 years of experience in process excellence, automation, or operations roles within banking, financial services, BPO, or consulting environments.

• Proven expertise in VBA macros / MS Access, Power Query, and advanced Excel functions; hands-on experience automating complex workflows.

• Strong analytical and problem-solving skills, with the ability to break down complex processes and recommend practical solutions.

• Experience in preparing business presentations (PowerPoint) and communicating technical concepts to non-technical stakeholders.

• Familiarity with Lean, Six Sigma, or other process improvement methodologies (certification is plus).

• Ability to work independently as an individual contributor, manage multiple priorities, and deliver results under tight deadlines.

Preferably with the following background:

• Exposure to data visualization tools (e.g.,Tableau/ Power BI) will be preferred.

• Exposure to automation tools like VBA, Power Query, RPA and Alteryx will be preferred.

• Certification in Six Sigma greenbelt is plus

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