JPMorgan Client Service Specialist 

India, Maharashtra, Mumbai 

76049859

Job Responsibilities:

• This role would involve understanding the building blocks (rules, market structure, client usage and clientele) of the fixed income index product suite and the intricate systems (legacy and upcoming) involved in developing and running them.
• Ensure the client queries, stakeholders queries are resolved in a timely manner
• Escalate wherever necessary
• Build strong partnership with internal stakeholders - Research, Technology, ICAT, Reference data, Data Science and QR teams and harness the collaboration to deliver differentiating results and optimum client delivery.

Required qualification, skill and capabilities:

• Excellent communication skills (both written and verbal) and strong teamwork ethic
• Demonstrate ability to work effectively and independently across different businesses and functional areas
• Ability to work under pressure
• Strong technical skills in Excel and PowerPoint
• Should be able to collaborate and communicate effectively with multiple senior stakeholders
• Comfortable facing off to senior management and Business heads within the firm