Microsoft Cloud Solution Architect - Azure Infrastructure 

Taiwan, Taoyuan City 

758033487

Required/Minimum Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 4+years experiencein cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience.
• 4+ years of Azure IaaS related experience is required. Technical experience and knowledge as Subject Matter Expertise in one or more of the following Azure IaaS areas is expected: Azure IaaS, Storage, Networking, Compute, High availability and disaster recovery features for IaaS components.
• 4+ years of working experience with developing, debugging, performance tuning and supporting any of the following: Dev Ops and knowledge of Azure Web Apps/App Services, Web Application Firewall, Azure PaaS, Service Fabric, Azure App Services, AKS, Key Vault, Managed Service Identity, Azure AD App Authentication/OAuth, Kubernetes Services/Containers, API Management, API Connections, Logic Apps/Function Apps, Notification Hubs, C#, .NET Framework/.NET Core, Java, Python or related.
• Certification in Microsoft Cloud.
• Business level fluency to read, write and speak English and Spanish.

Additional or Preferred Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+years experiencein cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • ORMaster's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
  • OR equivalent experience.
• 4+years experienceworking in a customer-facing role (e.g.,internaland/or external).
• 4+years experienceworking on technical projects.
• Business level fluency to read, write and speak Portuguese.

• Representsthe customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.
• Develops and expands existing impactful relationships with customer and partner architects and technical specialists, technical decision makers (TDMs), and business stakeholders. Receives and synthesizes data about customer/partner business and technical requirements, addresses them with technical architecture(s), anddemonstratesand proves those solutions' capability and value through design collaboration sessions with the customer/partner. Contributes to and understands how work aligns with customer successplanand meets customer/partner needs by partnering with theappropriate internalteams and resources to deliver customer outcomes. Supports customer/partner skilling and addressing identified capability gaps (e.g., skills,capacities) by delivering as a trusted technical advisor to ensure customer readiness byfacilitatingtechnical discussions and adoption of technical best practices (e.g., architecture, well-architecturedprinciples,requiredtechnical skills and roles) and enabling operational health and cloud readiness. Assesses and transfers knowledge to close customer/partner capability skill gaps,taking actionthrough peers asappropriate. Mayidentifyand recommend most qualified partners to meet customer project needs.
• Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.
• Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, andtakes action

• andanticipatesissues andadvises customers/partners tooperateandoptimizeperformancein accordance withMicrosoft best practices. Adaptsmethodologyand applies governance toidentify, communicate, and minimize business and technical risks. Adheres to quality assurance standards and calculates risks while ensuring excellence in the design and/or delivery of solutions. Leverages standard tools to ensureaccurateopportunity and milestone execution and pipeline hygiene.
• Drives customer/partner relationships toanticipate,identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations (e.g., by application of technical capabilities). Routes non-technical issues for removal by theappropriate party. Applies broad business and technical knowledge across various architecture or other Microsoft solutions to meet business and information technology (IT) requirements and resolveidentifiedtechnical constraints. Shapes and enhances customers' requirements.
• Proactively uses knowledge of the offerings, practices, products, services, solutions, and value propositions of Microsoft and its competitors in customer/partner conversations toidentifyand/or guide and support partners in developing growth opportunities based on knowledge of customer/partner needs. Contributes to increase in consumption and aligns with Customer Success Account Management or other Account Team members on customer/partner priorities to drive growth in consumption via cost optimization, operational excellence performance efficiency, and security. Drives architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer/partner usage and consumption. Ensures that the customer/partner's application has as few points of failure as possible. Consults and provides thought leadership for technical solution clarity,design, development, and deployment (including with and through partner technical stakeholders) and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft's Customer Promise.
• Understands industry trends and the competitor's architecture solutions andidentifies

Technical Leadership

• Proactively develops technical and professional learning and developmentplanin alignment with and support from their manager. Role models effective technical readiness. Acts as a mentor and role model to less experienced colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).
• Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team. May obtain management support for assembling and leading a local virtual team.
• Generatesnew ideasfor changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactivelyidentifiesgaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property [MIP], Design, and Governance). Applies subject matterexpertiseto develop new IP that fillsidentified

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