Nokia Order Management Coordinator 

Portugal 

757380835

• Coordinates and validates the customer order intake.• Manages ordering of most products (HW, SW, Services) in most business scenarios, including customer cases and Nokia risk orders, trials, demonstration, R&D, free of charge processes.• Triggers task creations for transactions (EG purchase orders, sales orders, delivery notes, invoices, letter of credit to Business Process Owner (BPO) order management operations and monitors timely completion).• Coordinates export, import and customs processes till goods receipt in drop of point.• Coordinates the procurement execution: Captures the demand, purchase, goods receipt and verifies invoice.• Coordinates the distribution execution: Plans transportation, verifies freight cost and invoice, coordinates transport.• Coordinates and validates the customer invoice.• Contributes and supports the collect cash process, including documentary remittances (EG letter of credit) and dispute solving with customer.• Guides and provides technical expertise where applicable.• Provides working leadership and training to less experienced personnel.• May lead small projects with limited risks and resource requirements.

• 3-5 years of experience in supply chain, order management, customs clearance, or related;
• Degree in Business Management, Supply Chain Management or related;
• Experience in a customer-facing role, within a multicultural, fast-paced environment;
• Fluency in English, both written and spoken;
• Ability to take initiative and solve unexpected problems and conflicts;
• Strong leadership and strategic thinking skills.

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark