Amazon DCEO Cluster Manager 

Cambodia, Phnom Penh 

756609485

The Infrastructure Operations organization is looking for an extraordinary individual with proven and tested leadership and management skills as a leader in our facilities operations organization in Korea as a Data Center Engineering Operations (DCEO) Cluster Manager.DCEO Cluster Manager is one of our most senior management roles in Korea. In this role, you will be responsible for leading a large organization, managing Area Managers and/or Facility Managers who own data center facility infrastructure. In other words, DCEO Cluster Manager is ultimately in charge of managing multiple data centers.The ideal candidate for this role will have a strong understanding in data center/mission critical MEP infrastructure. You will be the single point of the contact for all facility related issues from Korea team and work as the technical resource to support Regional Cluster Manager. You will solely be responsible for maintaining 100% service uptime in your Cluster. You have a very high-level view of your organization but you will need to deep dive into details as needed. You will also be interacting with global team on a daily basis by representing Korea Data Center Engineering Operations team.Responsibilities
· Hiring, managing, and developing the operations management team including facility managers, area managers, chief engineers, facility technicians.
· Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance
· Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.
· Build and maintain sustainable organizational structure.
· Work with business development, real estate, engineering and construction team to forecast staffing and maintain.
· Mentor and develop employees.
· Hiring strategy and participation in recruiting events.
· Operation and maintenance of mechanical, electrical, and controls systems for Amazon data centers to include preventive maintenance, corrective maintenance, and change management.
· Manage all facility related repairs in a timely manner
· Daily/weekly/monthly/Data Center Engineering Operations meetings and reporting.
· Run weekly availability meeting and report outcomes.
· Liaise with global team on global initiatives as well as process and procedures, implement those initiatives locally in Korea
· Vendor management of colocation data center services providers to meet or exceed contracted performance SLA’s.
· Safety, security, and availability incident response, incident management, incident resolution, and root cause analysis.
· Cost management including OPEX and CAPEX associated with all data centers you are in charge.
· Continuous improvement of operational processes, procedures, methods, and tools.
· Lead and manage energy efficiency initiatives in your Cluster.
· Support capacity planning and managementSeoul, KOR

· Bachelor's degree in engineering, computer science, or a related field.
· 7+ years of experience operating as a manager of managers.
· 10+ years of relevant experience managing mission critical facilities
· Ability to read and understand all technical documents needed for facility operations
· In depth knowledge of Data Center Facilities such as generators, chillers, cooling towers, air handling units, UPS, electrical sub distribution systems, fire detection and suppression systems, cable reticulation systems
· Business level English to communicate with global team
· Ability to respond to all facility related emergency in a timely manner, with sound recovery plans.

· Masters Degree in Engineering, or related fields.
· Mission Critical facility management experience for a large enterprise or large Colocation provider
· Knowledge in servers, network, and platform