Philips Lead Usability Designer 

China, Shanghai 

756478272

Your role:

• Be part of a journey to grow Experience Design in Philips CT business, where you can demonstrate and practice User-centered design, fundamentally improve Usability design quality across our organization. This will enable us to deliver better cares for more people through CT products and solutions.
• Lead multiple programs – functional leadership: Manage Usability backlog, priorities and planning across programs.
• Customer focus: Initiating and leading usability testing/measurement approach on project level.
• Design acumen: Prioritize design and communicate short-term cross-functional strategy that pushes the envelope on product level with deep understanding of the business context and domain knowledge.
• Business impact: Able to influence, inspire, and engage different stakeholders and customers on product level.
• Best practices and improvements: SME for the Usability Process, ensure continuous process improvement satisfying standard and regulatory updates, across markets (FDA, IEC, NMPA).
• Team development: mentor, onboard or assist junior designers, and advocate across functions on usability expertise, best practices.
• Team up: Act as a mentor and guide for Usability members, while leading by examples, influence cross-functional collaboration, and fostering innovation in project and team dynamics.
• Partner with cross-functional team on the creation of an excellent user- and patient experience for CT products and ensure safe - effective use.
• Conduct various Usability activities throughout programs (not limited to): user researches (to understand user needs, workflows), Usability studies (formative, summative), documentation (task analysis, Usability FMEA, study protocol/report for regulatory submission).
• You will get an extensive set of tools to drive your career professionally & personally to be able to grow further within your domain.
• A challenging and creative environment with great opportunities for you to explore. Our benefits are very appealing and designed around your preferences.

This position might require 10-15% travel annually.

To succeed in this role,

• At least 7 years of progressive experience as a Usability (Human Factor) specialist in Medical Devices industry.
• Knowledge of and experience in conducting (medical) usability engineering activities:
  • Requirements management, including usability and design risk management (like Usability FMEA)
  • Human research methodologies; qualitative and qualitative research
  • Design, manage and conduct Usability studies (formative, summative)
• Experienced with usability standards specific to medical devices (IEC 62366, FDA guidance, EU-MDR, and NMPA). And you understand risk management principles (e.g., ISO 14971) and their application to medical device usability.
• Academic background in industrial design, product design, or cognitive psychology with a focus on Human-Computer Interaction or Human Factors.
• You have strong problem-solving, effective communication skills and (senior) stakeholder management
• You can translate user insights into actionable design recommendations.
• Project management skills (planning, monitoring, escalation, etc.)

Onsite roles require full-time presence in the company’s facilities.Indicate if this role is an office/field/onsite role.
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