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About the Role
Payment Controls Operations, as part of Cash Services, is responsible for enabling a framework for movement of funds risk and portfolio governance oversight for Citi. Leads strategy and initiatives to implement new or enhanced governance processes and enable operationalization of enterprise-wide standards.
Key Responsibilities:
Lead specific business processes and strategies, developing and implementing solutions in specific areas.
Monitor goals and able to translate insights into business cases to aid decision making.
Develop a broad and detailed understanding of the organization’s landscape, culture, and technology to promote a framework for standardization.
Assess processes across lines of businesses, and drive actions to accomplish desired results.
Contribute to visualization and narratives for management reporting and escalation.
·Ensure completeness in documentation, reporting in specific area.
Collaborate with team to influence stakeholders to ensure progress on initiatives.
Regularly assess processes, tools, and methodologies to suggest enhancements in efficiency, effectiveness, and impact.
Research, document and exports best practices through documentation or training
Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Any other duties needed to help drive to our Vision, fulfill our Mission, and abide by our Organization’s Values
Qualification:
3+ years of relevant banking experience in leading business processes , project management from plan inception to execution
Experience in Operational risk
Has the ability to operate across teams
Can exercise independence of judgement and autonomy.
Excellent communication skills
Proactive mindset with the ability to think critically, influence to solve complex problems, and drive innovative solutions.
Adaptability, able to work with ambiguity and change
Business writing, presentation skills experience required.
Experience in operations
Exposure to process improvement a plus
Education:
Bachelor’s/University degree, Master’s degree preferred
Time Type:
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