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Apple Sales Support Specialist Retail Customer Care - Arabic 
Ireland, Cork 
755679726

Yesterday
An overview of your day-to-day responsibilities. Understand how to use multiple sources of information to stay current on product, policies and technology changes.
  • Fluent English and Saudi Arabic required with excellent written and oral communication skills in both English and Saudi Arabic.
  • Minimum 3 years of proven track record of success and high performance in technology and business solutions sales or equivalent.
  • Experience working in contact centre environments, and/or in a customer facing sales.
  • Strong presentation skills to confidently present solutions to customers.
  • Strong technical skills, particularly on Apple products, mobility adoption and business transformation with general knowledge of key SMB industries, technology trends, challenges, and industries
  • Ability to maintain composure and deliver exceptional customer experiences in any environment, energised by personal interaction.
  • Flexibility to rotate through different sales specialities and support other RCC departments as needed.
  • As this role depends on the volume of the business, flexibility around shifts and weekend working hours will be required.
  • Comfortable working with leadership to provide programmatic and tool improvement ideas.
  • Bachelor’s degree preferred, or equivalent experience.