Snowflake SENIOR SOLUTIONS ARCHITECT 

United Kingdom, England, London 

754300127

The

• May be named to several Snowflake customers

• Lead technical pieces of client data warehouse implementations and on-boarding efforts

• Work with the other Customer Engagement and Delivery matrix resources to ensure proper technical guidance, project management and functional support

• Collaborate as needed with Product Management, Engineering, Sales, Sales Engineering, and Professional Services teams

• Help clients troubleshoot the implementation of the product within their systems

• Identify, document, triage and track issues to ensure resolution

• Work with Product Management and Support as necessary when a scoped implementation or product feature cannot be implemented or does not meet the client’s needs

• Play an active role contributing to the growth and scalability of the Customer Delivery and Training and Education teams through robust documentation, continuous process optimization, and capability cross-training

• Apply industry/domain/technology expertise to client implementations

• Gather intelligent product feedback and recommendations from customers to design and inform new features and capabilities

• 12+ years of experience in a customer facing technical role

• Strong database and data warehouse experience, including recent experience writing and tuning complex SQL queries

• Experience and understanding of large-scale infrastructure-as-a-service platforms (e.g. Amazon AWS, Microsoft Azure, OpenStack)

• Experience implementing ETL pipelines using custom and packaged tools

• Experience using AWS services such as S3, Kinesis, Elastic MapReduce, Data Pipeline

• Presence: enthusiastic and high energy, but also poised, confident and extremely professional

• Innovative and assertive, with the ability to pick up new technologies and assess situations quickly

• Exercises listening, takes time to truly understand client needs and address them

• Track record of delivering results in a dynamic enterprise or start-up environment

• Experience working cross functionally with teams such as Support and Engineering

• Strong sense of ownership and high attention to detail

• Creative and analytical problem-solving skills

• Excellent written and verbal communication skills

• Ability to work on several projects simultaneously and meet stated quality objectives

• Experience with non-relational platforms and tools for large-scale data processing (e.g. Hadoop, HBase)

• Familiarity and experience with common BI and data exploration tools (e.g. Microstrategy, Business Objects, Tableau); it is not expected you will be an expert with any integrated upstream or downstream tools used to access data in Snowflake