Required/Minimum Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
OR
Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
8+ years experience working on technical projects.
Professional
- Insightful listening: Cognitive and behavioral approach to listening, asking insightful questions to understand the customer needs, issues, business environment and drivers, and going beyond what is said
- Situational fluency: Will explore attributes and actions of being situationally fluent, using self-awareness as a mechanism to interpret verbal and non-verbal cues to increase your ability to "read the room." It will teach practical methods for pivoting the customer conversation based on what you observe in your current environment
- Building relationships and Trusted Advisership: Building trust and creating credibility, leveraging relationship mapping across and within the account team.
- Business value: Understanding customer business outcomes, helping them define the value of the outcomes, aligned to industry outcomes, and assessing the value of the solution.
- Leveraging Digital signals: Seeking out and understanding internal and external digital signals and modern selling techniques to support compiling a complete picture of the customer, understanding their needs qualifying engagements, and account team orchestration and partner sharing