Citi Group Vice President - Enterprise Workforce Management 

India, Tamil Nadu, Chennai 

752381641

Responsibilities include the below, but not limited to:

• Drive the implementation, execution, measurement, and monitoring of enterprise-wide demand & capacity planning and skills assessment and own the gap remediation.
• Create and maintain effective controls in relation to data sources, data quality and validation.
• Own processes that ensure workforce planning framework related to monitoring and process are effectively applied, with checkpoints throughout the process to mitigate risks and inaccuracies and their potential downstream impacts.
• Lead projects, generate new ideas and conceptual frameworks to help solve problems in relation to the methodology and the process to deliver the Demand & Capacity Planning methodology across the organization.
• Partner with internal deployment teams, key business stakeholders, HR Advisors and Learning & Development on implementing the annual skills assessment framework to assess gaps and progress made in closing skill gaps.
• Partner with internal stakeholders, business and function leaders to monitor the reasonableness, sufficiency and effectiveness of action plans to remediate identified gaps.
• Design a monitoring framework and own the governance and monitoring of the action plans.
• Participate and deliver regulatory responses required for regulatory closure process, including preparing materials and managing artifacts to meet all relevant deliverables and Internal Audit requirement.
• Contribute to reporting and insights around status, gaps, remediation actions progress to management committees, board and regulators.
• Partner with Businesses and Functions, Finance, and Enterprise Workforce Management teams to develop impactful reporting and insights to deliver on growing internal and external requirements.

Qualifications & Experience

• 10+ years’ experience in driving enterprise transformation/ regulatory projects/ process re-engineering/ strategic workforce planning/ with management reporting and data analysis skills
• Good understanding of key principles involved in strategic workforce planning or background in financial planning, and business operations.
• Ability to understand, marshal and interpret a wide range of information, ideas, and concepts, draw conclusions, and make recommendations.
• Demonstrated experience of presenting complex ideas, data and analysis in a visually accessible way, ability to draft presentations and documentations to communicate key conclusions and complex issues to senior stakeholders.
• Experience in driving Transformation and Change management in a large, regulated organization.
• Ability to analyze data and prepare executive level reports and insights.
• Hands on experience in executing and managing procedures and policies.
• Experience in creating, tracking, and managing metrics.
• Comfortable to work with ambiguity and managing high-paced environment with changing priorities.
• Intellectually strong with a growth mindset, with a proactive can-do attitude to delivery and “get things done” in a tight deadline.
• Strong analytical skills with good attention to accuracy and details, while keeping focus on the big picture; able to connect the dots across multiple pieces of work.
• Ability to deliver results and on-time delivery of work.
• Exceptional written and verbal communication.
• Exceptional interpersonal and relationship management skills demonstrating cross-cultural understanding and knowledge across multiple geographic locations.

Time Type:

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