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Job summary
The Red Hat Consulting team is looking for a Senior Consultant to join us in Seoul, Korea. In this role, you will perform on-site delivery and implementation of Red Hat Cloud solutions and offerings. You'll gain understanding of our customers’ infrastructures and business needs and make recommendations appropriate to their environment to create possibilities and resolve issues. As a Senior Consultant, you will work closely with customers on various specific initiatives, including architecture, deployment, troubleshooting, and performance of Red Hat Cloud Infrastructure and Container platforms. You will also support other consultants, associates, and partners in developing best practices and methods, mainly based on Red Hat Cloud based products such as OpenShift, OpenStack and associated storage platforms such as Ceph or Gluster.
Responsibilities
Serve as a trusted adviser for Red Hat engineers, project and technical managers to deliver and implement the right solutions for our customers
Serve as a subject matter expert on site, addressing customer technical, development, and IT issues and needs
Learn new technologies and apply those concepts to customer needs
Adapt to changing customer requirements
Manage technical problem identification and resolution, support system architecture definition, software specification and design, testing, and deployment of open source solutions
Participate in internal initiatives, create consulting white papers, and update the knowledge base
Keep stakeholders updated on issues that may affect project or company performance
Respond to incidents, escalations, and exceptions, and handle sensitive conversations in a professional manner
Kick off new projects, guide the implementation team, and monitor the progress of a project
Requirements
5+ years of experience working with enterprise customers on a range of development and deployment projects
Experience with UNIX or Linux platform administration and tuning
Extensive knowledge in one of the following technologies
Container platforms such as OpenShift Container Platform, Docker or Kubernetes
Cloud Infrastructure platforms such as OpenStack
Exceptional analytical, problem-solving, project management, and planning skills
Practical experience with or knowledge of python and/or shell scripting language(s)
Red Hat Certified Engineer (RHCE) certification, or willingness to pursue certification within 90 days
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