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Rapid7 Cybersecurity Advisor - MDR 
Japan 
750154181

07.07.2024

You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touch-points to discuss IT security initiatives and associated best practices.

About the Role

As a Cybersecurity Advisor, you will be the key trusted advocate to our customers. Your valuable experience and in-depth understanding of the security landscape will be pivotal in shaping the customer perception of Managed Services and its exceptional service.

In this role, you will:

  • Ensure that Rapid7 Platform technology is functional, and coordinate with Rapid7's Managed Services and Rapid7's Support team when needed

  • Work closely with Analysts and Scan Operators to convey recommendations to Rapid7 customers

  • Review and generate high-quality accurate and contextual customer deliverables

  • Provide subject matter expertise and advisement to clients for industry attack trends and defenses

  • Build strong advisory relationships with customers and continuously exceed client expectations

  • Guide clients through findings and providing subject matter expertise for response activities

  • Assist in technology deployment and client onboarding processes

  • Gather client input and requirements across the Managed Services client base to influence Managed Services service roadmap

  • Assist Managed Services Leadership with effective scaling strategies to face the challenge of an ever-expanding customer base

The skills you’ll bring include:

  • Excellent written and verbal skills

  • Excellent soft skills

  • Information Security consulting experience

  • Prior technology deployment and configuration experience

  • Experience with security frameworks and concepts

  • Strong project management and prioritization abilities

  • Prior experience in managed or enterprise information security services, vulnerability management, incident response, forensics, malware analysis, penetration testing, or network defense