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Palo Alto Sr Director - Eng CX 
India, Karnataka, Bengaluru 
747179924

Yesterday

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

[Input by recruiter and audited by recruiting specialist]

Your Impact

  • [Input by recruiter and audited by recruiting specialist]

Your Experience

  • Lead, mentor, develop, and expand a diverse global team of systems and applications engineering experts.

  • Cultivate a high-performing engineering organization by attracting and retaining top technical talent, fostering individualized technical career development, and nurturing future leaders.

  • Streamline and continuously optimize the applications engineering role to enhance accountability and drive results.

  • Demonstrate hands-on experience utilizing an AI-led framework to design Sales, Commerce, and Support applications.

  • Oversee product validation at both system and application levels, including the development of best-in-class processes, procedures, and automation tools to improve customer experience and accelerate time-to-market. Collaborate with the product validation team to ensure superior quality.

  • Establish best practices for the creation of high-quality product collateral, such as datasheets, application notes, design guidelines, and simulation models, to ensure robust product implementation in Go-to-Market (GTM) and Customer Experience (CX) systems.

  • Collaborate with cross-functional teams (marketing, design, systems, software, test engineering, and project management) to define, design, and develop world-class products and solutions.

  • Provide leadership and direction to the new product development engineering team, fostering a collaborative and innovative work environment.

  • Drive Engineering and Operational excellence with a customer-first mindset.

  • Offer expert technical guidance to business and delivery teams during ideation and implementation phases.

  • Stay informed of technology trends in the cloud infrastructure market, understand customer roadmaps, technology trends, and future needs. Develop recommendations and competitive features to maintain product and solution leadership through continuous improvement.

  • Establish and foster relationships with technical leaders across the company to exchange best practices and leverage existing capabilities within Renesas to enhance applications engineering operations.

Qualifications

  • Bachelor's degree or related fields with 15+ years of experience in design, systems, or applications engineering; Master's degree is a plus.

  • Solid understanding of CRM and Commerce applications and products.

  • Proven ability to build and lead multidisciplinary teams.

  • Track record of delivering AI-based solutions with demonstrable real-world business impact.

  • Strong understanding of AI tooling, infrastructure, and cloud-native AI/ML pipelines.

  • Extensive experience leading a large global team, with prior experience as a site leader for a global organization.

  • Excellent analytical, problem-solving, and decision-making skills. Strong ability to make data-driven decisions and effectively utilize key performance indicators to measure success.

  • High energy, self-motivated, and proactive attitude, with a bias toward action.

  • Exceptional communication and interpersonal skills, with the ability to be personable and drive process and organizational changes. Experience managing change that resulted in positive outcomes.

  • Demonstrated ability to manage multiple projects simultaneously and meet tight deadlines.

  • Excellent written and oral communication skills. Ability to present complex concepts clearly, concisely, and effectively.

  • Ability to collaborate and be effective in a fast-paced and global environment.

All your information will be kept confidential according to EEO guidelines.