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JPMorgan Client Operations Analyst 
Spain, Community of Madrid, Madrid 
746819366

01.04.2025

Join JPMorgan Chase & Co.'s Wealth Management division, a leader in asset and wealth management with over $2.4 trillion in assets under management. As a Client Operations Analyst, you will play a pivotal role in managing the regulatory risks involved in onboarding clients, ensuring compliance with AML and KYC requirements. Be part of a team that delivers customized solutions and exceptional client service to meet the complex needs of wealthy individuals and families worldwide.


As a Client Operations Analyst in Wealth Management, you will be responsible for the end-to-end onboarding process of clients, ensuring compliance with AML and KYC requirements. You will work with a diverse range of jurisdictions and entity types, conducting quality reviews of KYC records and serving as a point of contact for KYC and reporting issues. Your role will involve advising on documentation requirements, analyzing complex client structures, and partnering with client-facing teams to ensure compliance with regulatory standards.

Job Responsibilities:

  • Advise on documentation requirements to external and internal partners, reviewing legal, account opening, and tax documentation for regulatory compliance.
  • Document clients on due diligence systems, updating profiles periodically, and ensuring compliance with regulatory standards.
  • Own the end-to-end onboarding of new clients, assisting with document drafting and gathering, and making independent AML risk recommendations.
  • Stay current with regulatory changes and requirements related to client suitability and documentation.
  • Analyze complex client structures, explaining them to colleagues, and escalating risks identified during documentation review.
  • Partner with client-facing teams to collect required legal documents and information to meet regulatory and internal policies.
  • Act as a subject matter expert on legal documents and processes for client onboarding, considering relevant tax, regulatory, and corporate law issues.

Required Qualifications, Capabilities, and Skills:

  • Fluency in Spanish and English.
  • Attention to detail and strong written and oral communication skills, with the ability to influence stakeholders.
  • Strong analytical, prioritization, and organizational skills, with a logical approach to planning and problem-solving.
  • Strong risk and controls awareness, with the ability to think laterally and understand the big picture.
  • Maintain a sense of urgency and ability to prioritize/multi-task, with a strong client focus and ability to partner with internal groups.
  • Ability to navigate a complex infrastructure, coupled with a consultative approach and understanding of business partner needs.

Preferred Qualifications, Capabilities, and Skills:

  • Legal background or prior AML/KYC experience.