Siemens Order Manager - Spanish Speaker m/f/d 

Portugal, Amadora 

746531719

Your mission will be…

• Review, validate, and process customers sales orders, ensuring their completeness, accuracy and compliant with current business rules and policies;
• Conduct technical and/or administrative tasks, mainly pre-defined support activities for service operations and delivery (Processes incoming orders, inquiries and/or requests regarding products and/or services);
• Performs order management for assigned customers within system ERP;
• Clarify order discrepancies with business units and customers;
• Resolving and investigating customer and business unit inquiries, supporting customer remotely and onsite, and providing 1st level user support in case of arising commercial and/or technical problems;
• Act as interface driving complex issues and questions between customer and Siemens business units/ warehouse/ factories / Service Technicians / Engineers / Sales Representatives;
• Ensure high level quality in all communication on behalf of Siemens with end customer to guarantee their satisfaction.

We are looking for someone with…

• Degree in Finance or similar;
• Proficient in Microsoft Office (Outlook, Excel);
• Fluent in Spanish and English (able to communicate freely with customers and sales managers);
• SAP knowledge (Module MM/FI and SD, others will be a plus);
• Service Attitude and customer oriented;
• Strong communication skills (both orally and writing);
• Excellent organizational and planning skills;
• Strong work ethic - we are always acting in name of Siemens;
• Problem solving and fast thinking will help to resolve daily management issues;
• Team player;
• Your accuracy and ability to multi-task will help make you a success;
• Available to travel.

What you can expect from us…

A hybrid and flexible working model to promote a better work-life balance, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work. A health insurance, access to our on-site medical center, plus the chance to join sports groups.In addition, you'll have access to online learning platforms and discounts with our partners. A shuttle bus to commute to the facilities and the possibility of financial support to your studies.

* OnStrategy - REPSCORE 2024: Brands’ Reputation in Portugal (#1 Engineering & Electronic Services)* SSON - Top 20 most admired Shared Services Organizations and Global Business Services in 2024