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Mcafee Director Retention Analytics & Forecasting 
United States 
74413346

25.06.2024
Director, Retention Analytics & Forecasting - RemoteThis is a remote position located in the United States. We will only consider candidates currently in the US and are not offering relocation assistance at this time. Travel may be required periodically for key meetings.


About the role:

  • Lead development of annual plan model and business plan for the Retention organization, working closely with leadership of Retention, Finance, and Analytics organizations

  • Develop monthly, quarterly, and annual forecasts of business performance and report on projections to executive leadership during regularly scheduled or ad hoc forums

  • Embed best practices and continuously improve forecasts of business performance (bookings, retention rate, and related KPIs)

  • Analyze metrics and forecasts to understand business performance and compare vs. expectations (bookings, retention rate, and related KPIs)

  • Prepare reports and presentations to highlight trends in business metrics and implications for future performance

  • Develop weekly, monthly, quarterly, and annual reports on business performance to support reporting cadence with executive leadership and the board of directors

  • Be a retention metric expert – know the ins and outs of the retention business metrics and what customer attributes and behaviors drive changes to the metrics

  • Perform analysis on key business indicators across various dimensions of the business (geography, channel, product, tenure) to estimate past or predictive impact of initiatives or external drivers

  • Identify and drive improvements to data collection and processing to support improved insights from business metrics and more accurate forecasts

  • Lead reporting automation to support business performance measurement

  • Manage a team of Analysts within your organization

About you:

  • 7+ years of experience in an Analytical, Finance, or similar role; 3+ years people management

  • Passion for number crunching and logical problem-solving intellectual challenges

  • Management consulting experience highly preferred

  • Able to structure and solve exploratory problems with innovative approaches and creative solutions

  • Able to work independently and proactively, identifying issues and raising them to management, as well as offering potential solutions

  • Exhibit excellent analytical skills and ability to communicate complex concepts in simple terms through verbal and written communications and presentation materials

  • Expertise in Excel and proficiency with MS Office suite (PowerPoint, Word, Outlook)

  • Tableau mastery a huge plus

  • Python, SQL, or other programming experience is preferred

  • Bachelor degree in Statistics, Mathematics, Computer Science, Engineering, or similar analytical field preferred; MBA or Masters degree preferred

  • Familiarity with global businesses, tech industries, software-as-a-service business models, B2C & B2B2C distribution channels is desirable

  • Effective decision-making skills; can choose a prompt course of action amongst options involving uncertainty or risk

  • Comfort with uncertainty, flexibility to changing priorities and timelines, and ability to thrive in a fast-paced environment

  • Able to work with different business units, across multiple time zones and countries, to communicate findings and practices company-wide

  • Self-starter with an inquisitive personality who constantly enjoy trying new things

  • Strong attention to detail with a high degree of accuracy in analysis and reporting

  • Team player who develops strong relationships, is able to influence stakeholders, and drive cross-functional alignment to accomplish strategic objectives

We work hard to embrace diversity and inclusion and encourage everyone at McAfee to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees.

  • Bonus Program
  • 401k Retirement Plan
  • Medical, Dental, Vision, Basic Life, Short Term Disability and Long-Term Disability Coverage
  • Paid Parental Leave
  • Support for Community Involvement
  • 14 Paid Company Holidays
  • Unlimited Paid Time Off for Exempt Employees
  • 96 Hours of Sick Time and 120 Hours of Vacation for Non-Exempt Employees Accrued Each Year
The starting pay range for this position is $141,680.00-$232,760.00. McAfee takes into consideration an individual’s skillset, experience and location in making final salary determinations. For further details, please discuss with the Talent Acquisition Partner.

Please click to viewand download theJob Applicantjob applicantswho are residents of the state of California.