Job responsibilities
- Well versed with Infrastructure as a Code with Terraform
- Able to design and implement applications on public cloud (AWS)
- Hands on Experience in Cloud Contact Center Engineering space. Preferably Amazon Connect and Ecosystem services such as IAM, Lex, Lambda, KMS (Data Security), S3, Kinesis etc.
- Hands-on Experience with CI/CD tools like Jenkins/Jules, Version Control tools (Git/Bitbucket)
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 3+ years applied experience
- Minimum 7+ years of hands on experience
- Expertise knowledge in one of the modern programming languages e.g. Python, Java etc
- Ability to rapidly build proof-of-concepts and evolve them into large-scale solutions
- Drives to develop infrastructure engineering knowledge of additional domains, data fluency and automation knowledge.
- Experience in debugging, maintaining ,monitoring and site reliability engineering in a large environment using tools such as – Splunk, Datadog, CloudWatch etc
- Knowledge of voice (WebRTC), call recording and telephony platforms a big plus
- Experience with Container Orchestration and deployment in AWS Cloud etc.
- Experience with building and supporting Restful APIs.
Preferred qualifications, capabilities, and skills
- Good knowledge on Cloud technology
- AWS certification is a big plus