Christopher Wierum
Aislinn Roche
ABOUT THE ROLEAs the Clinical Specialist Urology, you will provide clinical and technical support for a range of Urology products. This support is required during implants, patient clinics, technical trouble-shooting and other general assistance to the sales team & their customers.
This role will be based in New South Wales and will report to the Sales Manager – Sacral Neuromodulation, Urology.
KEY RESPONSIBILITIES- Provide superior day-to-day field clinical support, which includes patient interactions of patient education, programming of Boston devices and patient follow up, plus technical/application and education support, site management and coordination.
- Build strong relationships with existing customersto understand their needs as well as identify potentialnew businessopportunitiesin the assignedstate.
- Successfully complete formalUrologytraining program, apply these skills in the field and maintain high level of technical and market knowledge on an ongoing basis.
- Understand and identify your customer needs in your state including practices and policies as well as identifying any competitor activities.
- Participate and provide assistance in relevant tender process.
- Completion of relevant administration including reporting, stock validations and management as well as database management and latitude remote monitoring support.
- Attend meetings, conferences and exhibitions as required to promote Boston Scientific products and services.
- Complete market analysis and regular reporting as required.
- To be available to support the broader ANZUrologybusiness on an as-needs basis
- Maintain all company assets, including assigned inventory, in good order and in accordance with BSC audit and process requirements.
Product/Technical Knowledge
- Successfully completes all relevant Urology training.
- Develop in depth knowledge of Urology devices and treatment applications.
- Proactively keeps up to date with technical knowledge in Urology and procedures.
Relationship Building
- Builds and maintains effective networks that add value in achieving work related goals.
- Skilled in building rapport with a wide variety of individuals.
- Understands the balance between taking time to build rapport and achieving objectives set.
- Works effectively and collaboratively within the team environment.
Organisation & Reporting
- Maintains well organised materials, files, system, and reports.
- Plans and prioritises territory activity.
- Makes sure all parts of a job are completed in full, within deadlines, including follow up plans and paperwork.
Results Focused
- Has a results-oriented mindset.
- Measures own performance and seeks feedback for self-development.
- Demonstrates resilience and has a strong sense of urgency.
- Recognises and acts on opportunities.
- Maintains a flexible approach to meet goals.
YOUR EXPERIENCE AND SKILLS
- Previous clinical case experience within Urology is preferred.
- Previous clinical case experience within an operative environment desired.
- Strong technical and clinical skills.
- Proven experience in building and maintaining customer relationships.
- Proven ability to absorb complex technical information and apply this knowledge in the field.
- Excellent written & verbal communication.
- Tertiary qualifications in preferred disciplines including biomedical engineering and science-related disciplines.
- Ability to travel locally, interstate and internationally.
WHY CHOOSE US?
- Great Place To Work Certified in 2024 & 2025
- Best Workplaces for Women in 2024 & 2025
- Inclusive Employee Resource Groups
- 2 Wellbeing Days per year
- Discounted health insurance
- Ability to purchase additional Annual Leave
- Employee Stock Purchase Plan
- Access to Employee Assistance Program