מציאת משרת הייטק בחברות הטובות ביותר מעולם לא הייתה קלה יותר
Cisco Program Manager Costa Rica, San José 739590112
28.07.2025
What You’ll Do:
- Manage the implementation of security monitoring services.
- Lead SVIC client engagement and onboarding activities across Cisco business units.
- Coordinate multiple projects and/or teams in parallel to meet organizational priorities.
- Plan, execute, and monitor programs throughout the program life cycle to support the strategic direction of the organization.
- Manage program schedule, scope, and resources, adjusting to new requirements and constraints over the program lifecycle.
- Plan and implement program governance structures in an organized and controlled fashion to ensure that decision making is occurring with the right people involved.
- Regular communication of program delivery results and financial reporting to program stakeholders.
- Ongoing communications and change management supporting program objectives, adoption and maturity.
- Identification, monitoring, and control of program risk, issues, and escalations.
- Identification, monitoring and control of the interdependencies between projects.
- Upskill, retrain, and develop the team as needed to address all the resource requirements.
Minimum Qualifications
- Bachelors with 7+ years of experience, OR Masters with 4 + years of experience in project/program management, incident management, and/or cybersecurity.
- 4+ years of experience handling technical incidents , managing escalations, and communicating effectively with clients/customers.
- Demonstrated hands-on experience with tracking tools such as Microsoft 365 , Jira , and ServiceNow .
Preferred Qualifications
- Proven experience in leadership roles (e.g., project management, incident management, or tech lead) with strong problem-solving and decision-making abilities.
- ITIL foundation certification preferred
- PMP certification desired
- Able to understand and communicate the technical elements of a security incident/investigation concisely and effectively to a wide audience (verbal and written)
- Competence and desire to learn quickly on new technologies as they become relevant
- Strong analytical, interpersonal, relationship management, and time management skills
- Ability to collaborate with a worldwide team to accomplish our goals
- Knowledge of adversary techniques, threat-modelling frameworks, and security concepts (SANS GSEC, GCIH, and/or CISSP certifications preferred)
- Understand roles and responsibilities of other teams and how best to apply their skills in the resolution of security incidents
We tackle whatever challenges come our way. We have each other’s backs, we recognize our accomplishments, and we grow together. We celebrate and support one another – from big and small things in life to big career moments. And giving back is in our DNA (we get 10 days off each year to do just that).
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