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Apple Aftersales Support Representative Retail Customer Care 
India, Telangana, Hyderabad 
73887007

07.04.2025
- This is a full-time, onsite role where you'll be working from the office during your scheduled shifts.
  • Fluency in English and Hindi is required.
  • High standard of written & oral communications.
  • 1-2 years customer service/sales, consumer retail, or contact centre experience.
  • Makes space to listen, learn, and amplify diverse perspectives and experiences.
  • Actively seeks out opportunities to champion and celebrate inclusion and diversity.
  • Flexibility to regularly rotate through different technical specialities and skill sets.
  • Ability to thrive on change as products evolve.
  • Ability to maintain composure and customer focus while troubleshooting and solving issues.
  • Strong customer focus and can make decisions quickly.
  • Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.
  • Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.