EY UKI CBS - High Value Account Credit Controller Senior Associate Dublin 

Ireland 

735246490

Key Responsibilities

• Collecting accounts receivable balances for specific high value clients at firm level, by taking ownership of end-to-end collection activity & performance.
• The key objective is to maximise cash receipts for the business and ensure minimisation of ongoing working capital balances for the high value client portfolio.
• Strengthening both internal and external client relationships and linkages with the Client Handler leads to gain a deeper understanding of their behaviours, purchasing needs, and procedures.
• Engaging with client facing teams to coordinate collection activities & escalating with Service Line operations teams.
• Identify collection blockages & delays, finding solutions through engaging actively with Client Serving Teams.
• Maintaining client collections data to capture insights and improve future performance

Skills and attributes for success

• Good team player with ability to build strong relationships with Partners/Engagement Managers and other key stakeholders.
• Good negotiation and influencing skills.
• Demonstrate a positive and solution driven mindset.
• Confident, with a proven ability to challenge appropriately at all levels.

To qualify for the Role you must have

• The ability to balance multiple priorities by considering risk, importance and level of urgency.
• Minimum of 3 years Collections experience, with specific experience managing high value accounts with high volume invoices.

What we look for

• Someone who is customer focused and responsive with good commercial acumen / judgement.
• Knowledge & experience of client procurement practices, operating 3rd party portals, working with shared services, cross border collections.
• Ability to adapt or flex the style, as necessary.