Applied Materials Service Management IV 

Japan 

735124306

Key Responsibilities:

• Monitor and Manage budget/spending balance of GIS, CAR/SC/SOW/PO, etc.
• Build and maintain partnership with key stakeholders (GCAB, site manager, etc.) in user departments to deliver excellent IT services with good communication
• Lead and manage vendor to provide professional IT support for daily operation and local or global project execution
• Work with global team members for global project implementation as well as IT troubleshooting
• Support GIS Business Partner for IT operation process standardization, SOP documentation, etc.
• IT asset management methodology and Life Circle Management controlling
• IT operation ticket/task management as well as data analysis

Qualifications:

• Bachelor’s degree in Information Technology or related field
• More than 10 years of IT operation experience with increased responsibilities
• Very good oral and written communication skills in both Japanese and English
• Excellent analytical skills, ability to manage multiple projects, and work well in a dynamic, global company
• Experience in presenting to larger audience both in Japanese and English
• Ability to travel to other locations within and outside of Japan
• CertifiedMicrosoft/Cisco/ArubaProfessional preferred
• Rich experience of Service NOW system preferred a global company
• AV-system experience preferred

Functional Knowledge

• Demonstrates depth and/or breadth of expertise in own specialized discipline or field

Business Expertise

• Interprets internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

• May lead functional teams or projects with moderate resource requirements, risk, and/or complexity

Problem Solving

• Leads others to solve complex problems; uses sophisticated analytical thought to exercise judgment and identify innovative solutions

Impact

• Impacts the achievement of customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

• Communicates difficult concepts and negotiates with others to adopt a different point of view

Bachelor's DegreeEnglish (Required), Japanese (Required)

7 - 10 Years

Full time

Assignee / Regular