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Amazon DCO Technician Data Centre Operations 
Australia, Victoria, Melbourne 
734776393

01.05.2024
DESCRIPTION

You will work on installing and troubleshooting the infrastructure that supports the AWS cloud. You will also be responsible to work with logistics and other teams to maintain daily operations. There is never a dull moment as each day presents itself with different challenges.Key job responsibilities
- Escalation point and technical troubleshooter for all Systems and problems.
- Deep diving into Linux server issues.
- Remediation of physical layer outages, both Systems & Network.
- Remediation or recovery of physical power issues on racks and participate in Data Center power & cooling events.
- Shift work (4 days on and 4 days off including night shifts on a rotational basis).
- Install & configure racks of hosts in line with internal SLAs.
- Triage & resolve trouble tickets for all devices in your region.
- Physical replacement of server and network device parts.
- Ensure correct rotation of parts & spares.- Interact with third party vendors & contractors.
- Engage with Remote Hands & Eyes in EU Regional Cloudfront POPs.
- This position also has a physical component requiring the ability to lift & rack equipment using our lifting equipment.
- It may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
Melbourne, VIC, AUS

BASIC QUALIFICATIONS

Linux /Unix Administration and server hardware troubleshooting experience
Server Booting experience including POST, BIOS, PXE, Kickstart, GRUB/LILO, and RAID
Some Experience with Network Protocols including TCP/IP, Ethernet, and L2/L3 technologies
Some networking hardware experience including copper and optical fiber cabling, switches, and routers.


PREFERRED QUALIFICATIONS

Remote Access: Console routers, IPMI, BMC
Network Equipment Installation and Configuration
Cisco IOS, NX-OS, JunOS
Redundancy: Power feeds, ATS, Server, RAID, Network Connectivity
Data Center Operations: Inventory Management, Hot/Cold Aisles, Security
Scripting: Bash, Python, Perl, Ruby (or programming languages)