Philips Customer Service Intern 

Colombia 

734076223

Your role:

• Monitor and Analyze KPI Metrics: Ensure service performance meets established standards through detailed reporting and analysis.

• Back-office Operations Management: Provide critical support to streamline administrative processes and enhance team efficiency.

• Proactive Follow-Up Coordination: Maintain continuity across tasks, ensuring timely updates and effective resolution of issues.

• Customer Satisfaction Enhancement: Track and improve Net Promoter Score (NPS) through actionable feedback and service adjustments.

You're the right fit if:

• Are currently pursuing a degree in Biomedical Engineering or a related field. your graduation date must be July 2025 or later.

• Possess intermediate proficiency in English, both written and spoken.

• Demonstrate strong Excel skills, including data analysis and reporting.

• Excel in communication, showcasing clarity, professionalism, and collaboration abilities.

Indicate if this role is an office/field/onsite role.
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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