Being the cybersecurity partner of choice, protecting our digital way of life.
Your Career
As a Palo Alto Networks Specialist Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings.
Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).
The Cortex Specialist Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.
Your Impact
Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps
Present to customers as our expert at all levels in the customer hierarchy from technician to manager
Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps
Work closely with product and engineering to debug and correct challenges encountered during POCs
Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary
Create new demo scenarios and use cases
Discuss complex platform architectures to prospects
Respond effectively to RFIs/RFPs while serving as the main technical point of contact
Your Experience
Deep experience with security incident response, both IR tools and IR workflow process or SOC operational processes
Strong technical hands-on experience (5+ years) with SIEM/EDR/SOAR
Strong practical experiences with threat hunting, malware, exploits and be able to demonstrate simulation of cyber attacks
Experience installing, configuring and integrating a complex Security environment
Experience with Security Analytics or Threat Intel is a plus
Deep understanding of Unix/Linux and Windows operating systems and scripting skill in Python/JavaScript/PowerShell is an advantage
Strong problem finding and solving skills, ability to analyze complex multivariate problems and use a systematic approach to gain quick resolution
8+ years of experience in a customer facing role
Strong English language skills, both oral and written - Ability to confidently present with impact to an audience in person and remotely
A team player - ability to share knowledge openly, interact with integrity, embrace diversity
A Self-Starter, self-motivated and a quick learner with the ability to embrace change - the Cortex portfolio is always evolving and as a technical Specialist your expertise must be at the leading edge
