Microsoft UX Researcher II 

Taiwan, Taoyuan City 

73392464

Required Qualifications:

• Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 1+ year(s) User Experience Research experience
  • OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years User Experience Research experience
  • OR equivalent experience.

• Doctorate in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 2+ years user experience research experience
  • OR Master's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 3+ years user experience research experience OR Bachelor's Degree in Human-Computer Interaction, Human Factors Engineering, Computer Science, Technical Communications, Information Science, Information Architecture, User Experience Design, Behavioral Science, Social Sciences, or related field AND 5+ years user experience research experience
  • OR equivalent experience.
• 1+ year(s) relevant domain experience within technology sector.
• 1+ year(s) experience in research methods impacting both product direction and detailed experience design.
• Hands-on research and/or product planning experience, with demonstrated skill in collecting and analyzing human behavioral data to improve plans and UX in a technology industry setting.
• You are eager to learn and understand about user audiences, their behaviors, context(s) and motivations – across all phases of the customer lifecycle and user journey.
• Demonstrates empathy for users while balancing the vision and constraints of stakeholders.
• Experience working in a fast-paced environment that requires independent time management, task prioritization, and flexibility.
• Track record of operating independently, embracing ambiguity, demonstrating creativity, being detail-oriented, and delivering results in a highly organized manner.
• Experience building collaborative relationships with peers and stakeholders.
• A high-quality portfolio review presentation is required to interview for this role. Your presentation should demonstrate your strategic research experience, rationale for methodologies chosen, and communication skills.

UX Research IC3 - The typical base pay range for this role across Canada is CAD $85,000 - CAD $166,800 per year.

Find additional pay information here:
Microsoft will accept applications for the role until September 28, 2025.

• Drive research and UX practices that ensure diversity, equity, and inclusion in our product making decisions.
• Design, execute, and analyze research, both qualitative and quantitative to deliver insightful and actionable results.
• Continuously inform a product roadmap using customer data (qualitative and quantitative). Key to this accountability will be identifying gaps and customer pain points, as well as potential delighters.
• Perform ongoing UX Health studies to evaluate if design-built experiences are at the appropriate level for release to engineering.
• Communicate research findings in clear and compelling ways to all levels of the product team, with the ability to explain methodology, insights, and recommendations.
• Land impact broadly from your customer-focused knowledge by working across engineering, design, and marketing disciplines.