Customer First Mindset - Engage with and enable our customers and key decision-makers, delivering a connected customer engagement experience and driving customer satisfaction, through digital sales excellence, empowered by world-class data, marketing systems and platforms.
- Identify key business and IT decision makers, engage them to understand their business challenges and identify the best business applications solutions to drive value
- Effectively turn prospects and qualified digital leads into opportunities and revenue pipeline as well as engage with customers across industries, company sizes /types to determine their needs and identify opportunities to fulfill their needs with Microsoft's leading cloud technologies.
- Meet operational standards and maintain reporting accuracy for key performance indicators – including pipeline development, signal conversion, deal velocity, and forecasting accuracy. Adopt program processes, procedures, and tools to provide accurate on-time reporting that maximises attainment of strategic goals and delivers competitive business insights, trends, and analysis.
- Share best practices, learnings, and customer insights with stakeholder groups to elevate team capabilities and drive change based on insights.
- Work in a fast-paced, collaborative, and dynamic teaming environment with field specialists, technical resources, and partner teams to effectively manage customer opportunities, deliver connected customer experiences, achieve customer outcomes with Microsoft's leading cloud technologies, and accelerate value across the customer lifecycle.
- Maintain a positive approach to problem-solving, learning, and development in a rapidly growing business with evolving market conditions and customer needs.
- Build Pipe in alignment with Account Teams & Cross-Solution Areas- Build pipe by leading with industry, using digital signals & insights to prospect, network, identify, engage & nurture with right BDMs, align & gain account team commitment, plug into cross solution sales motions.
- Engage with Partner(s)- Leverage and scale through aligning early with priority co-sell partners and ISVs.